FAQ'S
Ans : No, You can shop from our online store without creating an account and can place an order with guest checkout. However, creating an account will make your shopping process easier.
Ans : Following are the steps to place an order successfully:
- When browsing through our web, you can enter the quantity in the tab provided next to the product you wish to buy and click ‘add to cart’. You can add as many items as you wish to buy.
- After you have finished browsing and click on ‘proceed to checkout’ you will be promoted to a page on which you shall pick a payment method (different payment methods are available as addressed in FAQs below)
- You will receive an email/SMS of sales invoice which verifies that we have received your order
- Your order will be confirmed via phone call by our Customer Service and proceeded for delivery
Ans : You will be provided with a tracking ID in order to keep a track of your order. Domestic orders normally take 3-4 days to arrive; whereas, international orders normally take 7-8 days.
Ans : Your order cannot be cancelled once you check out. However, you can cancel the order when you receive a verification call from our Customer Service. Exchange Policy shall apply once the order has been placed.
Ans : Yes, you can place your order on WhatsApp or phone call on our number +92315-1110333. Please ensure to provide the article number, color and size of the product you wish to purchase.
Ans : You can contact our customer service to know the status of your order. Helpline/WhatsApp: 0123456789